Reviews (2,387)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

September 11, 2021

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

Ma Ntuma Shop
United States
About 1 month using the app
March 20, 2022

Great and easy to use tool.We use it for Sockstock and increased sales by using subscription popups and newsletter.

Sockstock®
Germany
About 1 month using the app
Edited May 24, 2019

We made the switch from mailchimp to klaviyo and has been the best decision ever made. We recommend klaviyo for many reasons, but specially because of the ability to segment and tag users based on past purchase behaviours.

ytexstrings
United States
About 1 month using the app
December 14, 2019

Using it and it's easy to set up and use. Great support in case of any problems. Loving it and looking forward to scaling my sales.

One Inclusive
Kenya
About 1 month using the app
August 18, 2015

Very easy to use... Hope it will increase sales!

Nitrotennis
United States
About 1 month using the app
December 10, 2019

Muy buena aplicación, poco a poco aprendiendo mas, totalmente recomendada a todos!
Sigan asi por favor

Diferevte
Italy
About 1 month using the app
May 29, 2017

Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!

Gear Trendy
Canada
About 1 month using the app
July 24, 2019

Very easy to install & use. Very creative & beautiful templates & the automation features are just so useful!

Petite Premiums Gift Shop
Philippines
About 1 month using the app
September 30, 2020

Great platform that is straight forward to use. I have found their customer support very helpful and quick to respond.

Avila the label
Australia
About 1 month using the app
September 28, 2019

I like how it's easy to manage email campaigns, flow series, lists and segments. I highly recommend Klaviyo

Qualwear
Nigeria
About 1 month using the app