Reviews (3,294)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

December 10, 2020

Excellent app, really made us order and organization in the customer list, sending orderly emails and tracking them

filiandgala
Spain
Over 1 year using the app
April 19, 2023

Moving to Klaviyo was the best decision we ever made. It allows your business to be more connected with customers.

Willow Shoes
New Zealand
Over 1 year using the app
October 15, 2022

Great app. I love the ease with which we can design mailers, and the metrics that are offered are easy to digest.

Wine To Share
Singapore
Over 1 year using the app
January 22, 2024

Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!

It's NOMB
United States
Over 1 year using the app
Klaviyo replied January 24, 2024

Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!

June 5, 2021

This is such an amazing and easy to use email marketing tool. Definitely a must have for any ecommerce business.

elate CBD
United States
Over 1 year using the app
September 2, 2019

Loving the app so far works very easily with Shopify integration,
Love the easy to use templates and design aspect of the program.

NZ Wine Export
New Zealand
Over 1 year using the app
October 8, 2020

Love the app, easy to use and great at bringing customers into your store!
I really liked all the campaigns and the free plans are great too.

Watchplaystore
Serbia
Over 1 year using the app
January 20, 2020

Love this app! A must have for your e-commerce store! A tool that can help increase sales and drive more traffic and repeat customers!

Barista Essentials
Australia
Over 1 year using the app
June 12, 2019

Klaviyo integrates seamlessly with Shopify making it easy to use as an email marketing platform for any eCom business no matter what you sell. If you're on the fence about it, just give them a try, there is a free trial so you have nothing to lose but learning how to use some new software.

eCommerce Paradise
United States
Over 1 year using the app
December 10, 2020

Works nicely with Shopify! Keep up the great works! Willing to see more improvements in future! Congrats!

Jopana
Malaysia
Over 1 year using the app