Reviews (2,387)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

January 13, 2019

THe design and options are really good, it's easy to use and to understand, the team works very good and answers fast

Minimalistim.e
Belgium
About 1 month using the app
August 4, 2020

I used this app to help strategize my email marketing. It worked with customer service provision and notifications. Please add SMS marketing as well as FREE use.

FlagShipp
South Africa
About 1 month using the app
June 26, 2020

I don't normally write reviews but Klaviyo is worth it! I love Klaviyo & would recommend for anyone!

Kharm'd Kouture
United States
About 1 month using the app
November 18, 2020

The information available through Klaviyo about our customers is amazing. We'd been using a general email service with none of these bells and whistles so the change is quite noticeable. The help videos are super useful and so far we haven't broken anything!

Box Of Goodies
Australia
About 1 month using the app
February 8, 2020

OMG! I found the perfect email marketing software ever. I found more companies, but they are wasn't perfect, but Klaviyo is. It's work very well with Shopify. The best software ever I love those.

ELITCORD - Prémium katonai termékek
Slovakia
About 1 month using the app
August 16, 2021

Love this app we are going to use it across all our sites.
So easy to use.
Schedules tasks we used to do manually. This saves so much time.
Thanks

Master Vaper
United Kingdom
About 1 month using the app
Edited October 9, 2015

Klaviyo's Email Marketing made my life much much easier with its already created templates and types of email notifications. Their support is great and quick and the whole drag-and-drop UI is easy to learn allowing you to create email notifications in a very short time even if it's the first time you've ever done this (like I was.)

Svorn 2
Sweden
About 1 month using the app
April 25, 2020

My first time time trying email marketing for my business and it is so easy to used and understand! Excited for the results

Vanitythebeautydr
United States
About 1 month using the app
December 17, 2021

I use Klaviyo to manage my customer connections and it's been easy to use, has simple suggestions for quality marketing, and free + paid options. Very satisfied so far.

Meat Complete
United States
About 1 month using the app
November 12, 2019

I have been using this app to capture my email contacts gathered by my spin wheel app. Klaviyo was recommended by top online marketers as the best option in email management. I was blown away by the ease and depth of the software. Don't be scared of the increasing cost as your list grows, because this software will pay for itself with just the abandoned cart flows turned on. Keep up the great work!!

PS. The training videos and webinars are amazing and FREE!!

Remschneider Kettle Corn
United States
About 1 month using the app