Reviews (3,298)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

August 26, 2014

You know when you just use an app and you fall in love with it. This is happening right now.

A fantastic app that gives you all the analytics you need from e-mails you sent out.

We are using Auto emails to recover customers that have not purchased in 3 months, offer discount to customers who purchased a sample but not a full product, recover abandoned carts. But this is real flexible and you could set up auto emails for anything and give the system rules.

9/10, we need to use it for a month or so to award it 10/10

PureChimp
United States
Over 1 year using the app
October 14, 2022

Easy to use and really helped skyrocket my business. If you aren't doing email marketing you should- and it should be with Klayvio!

Haute Shore
United States
Over 1 year using the app
May 30, 2020

If you want to do anything with ecommerce, Klaviyo is #2 tool after your website platform. This is the tool for keeping good relationship with your customers and being able to segment them any way you can think of. Example if you have only one size left in your garment stock you can segment those who bought this size and send them amazing offer so you can get rid of this extra stock. Few words can not describe the necessity of Klaviyo

Gourmet
Iceland
Over 1 year using the app
October 29, 2015

I have been marketing online for over 10 years. And I can honestly say without a doubt that Klaviyo is one of the best email marketing and client management systems I have ever used... Great Work.

Baznian
Australia
Over 1 year using the app
June 28, 2018

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Legendsocks Com
United States
Over 1 year using the app
December 4, 2023

One of the best email apps! Support is always fast and spot-on. After being a Mailchimp user for the past 15 years, I'm glad I found Klaviyo

Southpaw Pet Supply
United States
Over 1 year using the app
August 2, 2022

So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!

shop.mossi
United States
Over 1 year using the app
July 30, 2022

I absolutely love Klaviyo. There is no better combination than Shopify and Klaviyo to help you connect with your community and serve them. The segmenting options in Klaviyo is bananas, and their customer service is amazing!

The Leash Lounge
United States
Over 1 year using the app
January 7, 2020

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Uninspired Shop
Ireland
Over 1 year using the app
November 14, 2023

Quick response to help resolve a problem.

We-Sell-Smells
United States
Over 1 year using the app