Reviews (2,957)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 15, 2014

Klaviyo is incredible. It's completely redone the way we communicate with our customers while saving us time with their automated system. We use Klaviyo to send our customers newsletters which we schedule in advance, automatically send our customers a discount code after they sign up, automatically follow up with our new customers after their first purchase, & to regain the attention of older customers who haven't visited us in awhile. It only took us 5 minutes to migrate from Mailchimp. We were also able to get rid of our abandon cart & lightbox apps. Klaviyo is an all-in-one lifesaver. Easy to use, well designed platform, & thorough analytics. My favorite part is that we can see all of the exact actions of our customers in real time. Support responds within minutes rather you need help in the afternoon or the middle of the night (Ed is awesome). Worth every penny.

ShopMieux
United States
9 months using the app
April 2, 2019

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

GVIEWIN
China
9 months using the app
May 23, 2020

I'm a total noobie when it comes to email marketing and Klaviyo has been so great with helping me learn the basics and I've already made the first sale off of my first flow! Thank you Klaviyo!

Neck Jet
Canada
8 months using the app
November 22, 2019

Very good app, easy to understand and to work with. I hope it will bring me more revenue in the future.
www.satinerose.com

HorseworldEU
Belgium
8 months using the app
February 26, 2021

So user friendly! I am no tech wiz but Klaviyo makes email marketing so easy. I love their templates and easy to follow instructions. I'm really happy with this app!

Thorn & Raised
United States
8 months using the app
September 19, 2020

easy AF to use, prints money, what more can I say? you need klayivo, klayivo doesn't need you son. emails should be 30% of your revenue. what are you waiting for?

Lumia Lights
United States
8 months using the app
May 9, 2019

I love the app. Very easy to use and more features than Omnisend even in the free plan. I'm very happy with it.

Skin Botanicals
United States
8 months using the app
Edited September 28, 2018

This is an excellent app! Better than some of the email marketing systems I use for my non-Shopify business. This is great for retargeting and it is really easy to use! Very happy to use this for my business.

ForTeens Boutique
United States
8 months using the app
September 5, 2019

Are you sending any emails og advertising anything online? Then Klaviyo is a No-brainer. The data you can get from Klaviyo and the easy ways to segment your list is amazing. Think about taking your best customers who bought product X on and have purchased overall for more then Y$ and opted in through some funnel step.. Export this to FB make lookalike Audience to sell similar product that is a slow seller... and you've got a winner. The data and automation is NEXt level in Klaviyo. I thought it was expansive but after having used it.. it is a tool that makes you money if you give it time and study it

Vefsjoppan
Iceland
8 months using the app
December 23, 2016

It's simple brilliant. A highly professional, easy to use, beautifully designed, well priced, cleverly thought out app, backed by an amazingly supportive staff (I'm looking at you, Charlie!) Forget the rest. Use Klaviyo.

Stitchfiftysix
Australia
8 months using the app