Reviews (2,415)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

March 9, 2020

I used this app because it is free for me as a brand new newbie, it takes off a lot of stress. It will control my emails that I would receive the new ones that make a huge difference on growing my business. I am very grateful for the help of this app designer, it will be a great help to me.

eWatch Me Now
South Africa
About 1 month using the app
May 23, 2019

Have a bit of a history with Klaviyo. It's a feature rich, communication platform that has a lot of intuitive emailing options. Originally we used them for our mailing campaigns. In the end we switched to Mailchimp because of cost. Klaviyo is expensive. Now we are back to Klaviyo and they are even better. The cost is high, but the tools are there to utilize your mailing lists to the max. It's somehow much easier to use than Mailchimp & more comprehensive. Happy to be back to Klaviyo!

PureSenseCases.com
Hong Kong SAR
About 1 month using the app
December 23, 2020

I used this app for the first time today and so far I´ve had a great experience. I highly recommend it

svgmky
Mexico
About 1 month using the app
January 9, 2022

I am still inside the free version but I really love this app compared to other email marketing tools like mailchimp for example. The technical approach and possebilities are just on another level so is the support. There is always a friendly person answering in fast fashion as soon as I need some help. They helped me a lot along the way so far. Will most propably upgrade when its time...!!!! Go for the app when in doubt!!

Tape Lab
Germany
30 days using the app
June 23, 2021

I recently fired Mail Chimp and had to find another company quickly. Klaviyo was recommended and I am very happy with the switch. It is intuitive to use with good tutorials for support.

Half Moon Handwerks
United States
29 days using the app
September 13, 2019

Easy to use app with very nice features. I use it for my Shopify Newsletters and it works really well.

www.blue-cicada.com
Greece
29 days using the app
October 26, 2020

Es una aplicación completa y bastante funcional. Tiene una curva de aprendizaje media-alta, pero cualquiera que pase el suficiente tiempo usándola aprenderá todo lo necesario para un buen marketing de correo electrónico. Recomendada para todo el mundo. No puedo quejarme absolutamente de nada.

Sexta Fórmula
Peru
29 days using the app
April 29, 2014

amazing - we use them to design our order and shipping e-mails and best part is the abandon shopping carts emails that get sent to our customers automaticall which in turn is increasing our sales !!!

CUT IT OUT Wall Stickers
United Kingdom
29 days using the app
November 9, 2020

i use this app. i believe that is the best for email marketing. i definitely suggest it. also has amazing features

Pretty & Fluffy
Greece
28 days using the app
July 10, 2019

I've just recently started using the Klaviyo app. I'm finding it easy to learn, wonderful resources and really fast and helpful support! I'm going to enjoy using it for sure!

KitMaii
Australia
28 days using the app