Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited September 28, 2018

This is an excellent app! Better than some of the email marketing systems I use for my non-Shopify business. This is great for retargeting and it is really easy to use! Very happy to use this for my business.

ForTeens Boutique
United States
8 months using the app
September 5, 2019

Are you sending any emails og advertising anything online? Then Klaviyo is a No-brainer. The data you can get from Klaviyo and the easy ways to segment your list is amazing. Think about taking your best customers who bought product X on and have purchased overall for more then Y$ and opted in through some funnel step.. Export this to FB make lookalike Audience to sell similar product that is a slow seller... and you've got a winner. The data and automation is NEXt level in Klaviyo. I thought it was expansive but after having used it.. it is a tool that makes you money if you give it time and study it

Vefsjoppan
Iceland
8 months using the app
December 23, 2016

It's simple brilliant. A highly professional, easy to use, beautifully designed, well priced, cleverly thought out app, backed by an amazingly supportive staff (I'm looking at you, Charlie!) Forget the rest. Use Klaviyo.

Stitchfiftysix
Australia
8 months using the app
March 20, 2016

Excellent! The best email marketing app I have used thus far. Lots of functionality and delivers value from the onset, provided of course that You put in the required effort.. Thanks a lot team Klaviyo!

Shreddtech
South Africa
8 months using the app
April 3, 2017

Klaviyo is the leader in email marketing in our eyes. The layout, functionality are amazing. Thank you!

Sashka Co
United States
8 months using the app
March 10, 2022

After 10 years with MailChimp, 6 of which while Shopify-based, Klaviyo has been mind-blowing. I had no idea how much I could expect of my email marketing platform until becoming familiar with Klaviyo. The on-boarding provided guidance with plenty of checks-and-balances. Support and service review sessions have been on point, with executable recommendations. The analytics are pretty cryptic at times, so more support would be appreciated. Overall, Klaviyo truly delivers what is promised--excellent integration with Shopify, and metrics which demonstrate performance and opportunity.

UMAi Dry
United States
8 months using the app
Edited December 8, 2020

The app and staff are top and great. I had and have many questions and they are always helping me which is for me the most important thing.

SIMPLEMENTESOY
United Kingdom
8 months using the app
May 27, 2016

Very happy with Klaviyo. Easiest app we have found to customize Shopify's default emails. It also has a lot of great preconfigured list segments and tools for drip campaigns and abandoned cart emails.

Batch Clothing
United States
8 months using the app
December 15, 2018

One of best free apps in Shopify. I used for my website doublehandles.com and really love it. Good one.

Double Handles Co.
United States
8 months using the app
January 17, 2014

Outstanding, simple, sleek system that is intuitive, streamlined, and effective.

theory11
United States
8 months using the app