Reviews (3,152)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

November 14, 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

The Fabric Store Online
New Zealand
11 months using the app
May 18, 2021

So easy to use, even for people like me who aren't the most savvy. The help center is pretty robust too. Love it!

Count Your Cookies
United States
11 months using the app
July 16, 2020

Really useful and easy to use. Definitely would recommend. Keeping track of customers is really easy and it's fun to create the flows.

Sundaze The Label
Estonia
11 months using the app
June 12, 2016

Easy to install and integrates deeply with Shopify to give lots of data to Klaviyo

Elements For Life
United Kingdom
11 months using the app
July 2, 2018

It's every e-commerce dream. Easy to use, intelligent, easy to install. I would recommend it to everyone with a serious e-commerce business

Camu Decor
Colombia
11 months using the app
Edited November 24, 2018

I really love the easy format of Klaviyo. It makes it quick and easy to set up a campaign or flow with a checklist to make sure every important detail is included.
Love the intuitiveness with the segments, so easy to set up also.
The email templates are great, really sparks new ideas to add to my style.
I can't think of anything that would need improvement. Great App, Very Powerful!

Sweet Deal Spot
United States
11 months using the app
September 18, 2016

We would certainly recommend Klaviyo to anybody wanting a smart marketing solution for their online business. Klaviyo helps us with our marketing campaigns massively. We can keep track of customer buying habits and preferences. It's also great to be able to analyse the success rate of our newsletters through click activity, and sales conversions. The automated emailing system is straightforward, easy to use, and contains lots of parameters that allow precise customisation of email notifications to particular groups of members.

Sounds Easy
Australia
11 months using the app
April 18, 2016

From The Freymark (www.thefreymark.com). Selling cufflinks, tie clips, tie sets, neckties, bow ties and watches in NZ. New Zealand :D. Great App! Simple to use and a must have for any / all Shopify stores.

Freymark
New Zealand
11 months using the app
June 11, 2019

I am really liking it and find it easy to use, I love the flows great app would recommend it for beginers to email marketing

JulianneDavies
Australia
11 months using the app
Edited November 16, 2018

So far so good, I am happy with it and I like the templates, just sent my first email out, but wish the free plan was a bit more subscribers...Don't think I will be able to try it out for long before I need to change plan.

Mommies Best Mall
Norway
11 months using the app