Reviews (2,423)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

Edited May 22, 2020

I had an issue late on Friday night. I contacted my sales rep and he came through in a big way. Customer service is top notch! The app works great and we here can wait to start diving deeper into it. The app is very user friendly.

Brëwtality Coffee Co.
United States
27 days using the app
November 25, 2021

Klaviyo has helped me saved time as the pre-built templates are very easy to manpulate. Thank you very much.

NaturalSlim Europe
Netherlands
27 days using the app
August 12, 2018

One of the best app there is on the market

Narutosexclusivecollections
Singapore
26 days using the app
August 30, 2022

So easy and powerful for my business. Used it for free for a while and now as Im growing (with their help), I got on a paid subscription. Very glad to be using Klayvio.

history-teachers-club
United States
26 days using the app
Edited April 2, 2019

Hello everyone,
It's the perfect solution to convert your website into a professional one. The app is easy to use.

Night Master Official
France
26 days using the app
September 14, 2019

I recently came back to Shopify and learned that my old email marketing company was no longer available. A friend recommended Klaviyo so I researched the app and company and decided to download the app. If I had known how much easier my life would have been, I would have downloaded this when I was using Shopify with another business. The workflows and automated systems allow me to focus more on my business stress less about whether I am doing the right things with email marketing. The templates are all laid out for you to use and change as you need to. Love it!

Kara Felicia
United States
26 days using the app
June 29, 2020

Easy to navigate and very useful for segmentation and automation! Great editing tools as well. Would recommend.

csb-shop
Lebanon
26 days using the app
July 5, 2021

I have had a good experience starting out and look forward to using the features included. I am happy with how well the integration went with my Shopify store.

Cascabel Press / Ray Bidegain printmaker
United States
26 days using the app
January 24, 2021

Really awesome app, easy to use and many functions that I wasn't aware off, that will make your email campaigns and overall ecommerce experience much easier.

Gifts and Crafts
United Kingdom
25 days using the app
March 17, 2022

We recently migrated to Klaviyo from another provider and have found the transition to be very easy and the Klaviyo application is proving to very easy to use while having all the functionality we could need.

Our Generation NZ
New Zealand
25 days using the app