Reviews (2,958)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 23, 2021

Used this app to create my first email campaign and it was so easy to use. I love the simplicity of the app and the drag and drop system.

Body Shift Beads
United States
7 months using the app
February 1, 2016

I have tested quite a few entry level email platforms (Mail Chimp, AWeber, Convertkit) and I've finally found the one I was looking for with Klaviyo. If email is going to be involved in your marketing strategy (if it isn't then you are literally leaving money on the table) then Klaviyo is the one.

If you just want to collect emails to send out the odd newsletter about a new product then in all honesty you should save your money and go with Mail Chimp.

If you want to collect information from your customers, learn from them, segment them, create incredibly well targeted marketing campaigns, and give your customers the best personal experience possible then you need Klaviyo.

It costs more but it's completely worth it.

The only source of traffic you actually own is your email list. Don't underestimate it.

Paleo Papeo
Spain
7 months using the app
March 22, 2021

Klaviyo is super awesome!! Simple & User friendly! I have set up popups, email campaigns and it was all easy to figure out.

CurlySue Essentials
United States
7 months using the app
January 8, 2020

This app is a must. It is so user friendly. Just launched my first campaign, looking forward to see RESULTS!!

Simply Classy Clothing
United States
7 months using the app
July 30, 2019

Great value & very easy to use and navigate. Would 100% recommend to install. Easy to create campaigns to keep customers updated etc + love the automated finctions

Walcott’s Footwear
United Kingdom
7 months using the app
February 28, 2019

This app is really amazing! The UI is simple and easy to use. Much better than other email campaign apps.

Laffloral
China
7 months using the app
June 19, 2022

Really helpful in providing a quality email to customers and targets as well as transparency of customers and targets engaging. Easy to use. I use it often.

Clean Energy
United States
7 months using the app
February 22, 2021

Amazing. I have used other providers as well and this is the one I love the most for Shopify. 100% recommended!

YorkieBoxes
United States
7 months using the app
October 16, 2021

Best App/Software for E-Mail Marketing! Relly easy to use and many features........................

Motorifico
Austria
7 months using the app
December 12, 2020

Starting off as a new online business owner, I was surprised to see that there are not that many ways to create a tasteful and meaningful "Thank you for your purchase" email. So I was so excited when I found Klaviyo. It has everything you need and is super easy to use. I will definitely be using this for all of my email campaigns!

Wine Club Clothing
United States
7 months using the app