Reviews (3,296)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

January 23, 2024

You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business

Propagation Diaries
United States
About 1 year using the app
Klaviyo replied January 30, 2024

We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!

April 17, 2020

The best email marketing app ever! I haven't used a better one yet. Super easy to use and integrate!

The Beauty Boothe
United States
About 1 year using the app
October 15, 2015

Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.

Zoomlite
Australia
About 1 year using the app
February 28, 2014

Very robust and easy to use email tool. We were able to get up and running with a number of different emails in a matter of a few days. The direct Shopify integration is huge and makes it so much easier to design templates, see what's going on in your store and control email delivery. Support was also very responsive and extremely helpful.

Will definitely continue to use and recommend to everyone.

Inspireful
United States
About 1 year using the app
December 12, 2020

The best app on the market. I use Klaviyo on my stores for my email marketing campaigns. It is great, easy to use and offers great flexibility and templates !

Porte Encens
France
About 1 year using the app
April 7, 2017

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

Shiny Designs
United States
About 1 year using the app
February 19, 2020

I'm so so glad that I found Klaviyo! Being a new online business owner, I'm new to web design and this has helped me tremendously. Thank you so much!!

J'EUMI
United States
About 1 year using the app
November 24, 2019

Absolutely great app. It really helped me automate my email campaigns and welcome emails. Best of all it is free for small businesses.

HIIT gear
Serbia
About 1 year using the app
May 18, 2021

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

Solnaturaleza
Spain
About 1 year using the app
August 9, 2023

I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!

Chattanooga Beard Co.
United States
About 1 year using the app
Klaviyo replied August 10, 2023

Thanks for the review and for choosing Klaviyo!