Reviews (3,152)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 25, 2020

This is really easy and simple to use. Videos are a great help first. Ive set up a whole email campaign straight away, after knowing nothing on how to do so. So straight forward and very easy to navigate.

Mellie's Luxury Bath Bombs
United Kingdom
11 months using the app
July 8, 2022

I have used Klaviyo for a long time and just lately decided to get more in-depth with its fantastic feature. However, I had to face an issue of add-to-cart event not triggered after adding the snippet codes to theme.liquid folder. Maggie and Josh from the customer support team were very kind to help me find someone who can fix this issue for me. Later, Brian stepped in to fix the issue. He is very professional and we had very effective communication. He tweaked some codes and asked me to paste them into the theme.liquid folder and the codes do their magic. Now I have an add-to-cart event tracking properly. Thanks, Maggie, Josh & Brian, you guys are awesome and the company should give you a raise! Cheers

FYBELLE
Hong Kong SAR
11 months using the app
September 18, 2020

Very user friendly. I love it so far! Everything is very straight forward and customizable. It's been a great way for me to get started with my e-mail list.

Axlo And Kadi Apparel
Canada
11 months using the app
August 22, 2023

This does take time to get used to and you certainly can't take off without doing some of the initial training (which is excellent), but all good things come with time and what I can't fault Klaviyo on is their gold star customer support. I'm not sure what I would have done without Larry in recent weeks! With simple flows in place and meaningful newsletters sent to customers, a decent portion of my income is now being generated thanks to Klaviyo and, with all they have to offer, the sky really is the limit. Crucial for businesses of all size & experience.

Bombaby
United Kingdom
11 months using the app
Klaviyo replied August 27, 2023

Thanks for the review and for shouting out Larry! We can't wait to see you grow with Klaviyo!

February 22, 2021

Satisfied with the service! If you understand how to use Klaviyo becomes a must. Very good application

Big aubaine
France
11 months using the app
March 13, 2020

This app is amazing, just sent bulk emails to customers letting the, know about shipping delays from the virus, AWESOME!!

Chestpax
United Kingdom
11 months using the app
July 7, 2019

Really simple and helpful for sure. I was able to use this integration right out of the box and it was intuitive!

Switzerland Photo
United States
11 months using the app
May 2, 2022

Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.

hellomellow
United States
11 months using the app
March 12, 2016

Very useful and easy to use. Great work!

Mxlgbr
Germany
11 months using the app
April 15, 2019

Great app ,app helps me a lot.
Love the flow and how its integrate with my shopify store.
I recommend you to use this app.

HorseNstuff
Israel
11 months using the app