Reviews (3,152)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

February 17, 2019

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

CKB Mode
Canada
11 months using the app
Edited September 18, 2019

So far so good. wow it is awesome, I'm learning more things from Klaviyo everyday. Make sure you take some time to go thru all its capabilities as you will find this very useful and helpful. Almost addictive too! building lists and segments.
Thank you

TrendPony
United States
11 months using the app
May 16, 2020

That app is so great.
The best email automation tool I've used so far on Shopify.

Out-of-the-box flows and automations really help when you have little experience with email marketing.

Mona and Noor
Spain
11 months using the app
May 28, 2019

I really love this app for my Shopify store. It not only is easy to navigate and make my own emails, but it is so helpful in my learning process as a new eCommerce owner.

Vintage Vibe Fashion
United States
11 months using the app
October 7, 2020

Good email system that is easily integrated into my ecommerce site https://buffaloscents.com Love the features of being able to setup different automated communications.

Buffalo Scents
United States
11 months using the app
June 20, 2022

I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!

Nook Vibrant Kitchen
Canada
10 months using the app
Edited August 10, 2019

First time using klayvio and I am impressed! Very easy to use and user friendly. Didn't know anything about klayvio, but jumped right in and created a campaign with ease.

eunray
United States
10 months using the app
September 4, 2023

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

The Good Pet Home
New Zealand
10 months using the app
Klaviyo replied September 6, 2023

Thanks for your review and glad to hear you are getting the help you need!

July 11, 2018

We've used Mailchimp, Campaign monitor, Constant Contact, but Klaviyo is in a league of its own! Amazing app for sending bulk emails and also for setting up flow sequences.In particular it's Shopify integration is far superior which make segmenting customers so easy. For example, if your want to send a sale promo email but exclude customers who have purchased in last 30 days it's extremely easy! Fantastic app - highly recommended.

Oco Uk
United Kingdom
10 months using the app
October 12, 2023

good as

Radium PCs
Australia
10 months using the app