Reviews (3,246)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

October 21, 2021

I come from Mailchimp and the level of integration you receive from Klaviyo compared to Mailchimp when working with Shopify is way better.

Svenska Skönhetsakademin
Sweden
About 4 hours using the app
Klaviyo replied October 21, 2021

Hi Marcus, thank you so much for the kind words. We pride ourselves in providing a best-in-class integration with Shopify. We'd love to know a bit more about how you're getting along with Klaviyo, so please look out for a separate email from us looking to connect.

July 7, 2021

A must have for small businesses. It does take some time to get the hang of sending promos via email but it is awesome once you do. I am glad that I found this app!

Exhale.Simplicity Apparel Studios
United States
About 2 hours using the app
January 22, 2020

App isn't as user friendly as I'd like, but using lots of help docs. The customer service is amazing and quick! Automated email stating will take longer than usual and I hear back so fast! And super friendly. Email list only imported 2 without showing any error. Made recommendation to show an error instead of me guessing that I can import from shopify to here

Elm Tree Executive Cleaning
Canada
January 8, 2025

Wellsurance
United States
About 1 year using the app
Klaviyo replied January 10, 2025

Thank you for your review! If there's anything we can do better, or if you need some help with the platform, don't hesitate to reach out to our support team at https://www.klaviyo.com/support.

October 31, 2024

Vanrycke
France
Over 5 years using the app
November 11, 2024

Scared Money
United States
5 months using the app
July 17, 2024

fashion-debrra-.com
United States
About 3 years using the app
July 8, 2024

Wooden Table Baking Company
United States
Over 1 year using the app
May 9, 2024

Elizabeth Floyd Fine Art Shop
United States
About 2 months using the app