Reviews (2,979)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 7, 2024

This tool is super easy to use and has helped me so much with customer retention! Thank you!

Taria, Inc.
United States
4 months using the app
November 8, 2024

Great tool!

Real Men Apparel Company
United States
10 months using the app
October 28, 2024

Love it!

ASTOR + TYNE
Australia
About 3 years using the app
Edited October 20, 2024

good service and very nice app

Moxix
Netherlands
3 months using the app
October 16, 2024

Helps with customer gain and easy to use.

Prettii
United States
About 2 months using the app
October 9, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows.The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!

Olivia Bennett
Romania
5 days using the app
July 26, 2024

I love Klayvio! Easy experience, to get to my customers always.

The KB Glam
United States
Almost 3 years using the app
Edited September 11, 2024

As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know everybody is talking about data driven, personalized marketing these days....just sayin'.

Zeppa Studios
United States
Over 1 year using the app
October 2, 2024

Super facile d'utilisation et support très présent

Mium Lab
France
Over 4 years using the app
October 4, 2024

Very good

SHEATH UNDERWEAR
United States
Over 5 years using the app