Reviews (2,453)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

June 19, 2024

Klaviyo just makes things so simple. For email campaigns and sign up forms, this is a very good app. User interface is very simple and feature rich. Loving it so far !!

Scentational
United States
About 1 month using the app
May 28, 2024

Works great easy to integrates with shopify

The High-End Hippie
Canada
Over 2 years using the app
June 15, 2024

I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.

Maramalive™
New Zealand
6 months using the app
May 19, 2024

Highly recommend Klaviyo, the integrations are great and I do not need to install multiple apps to do multiple marketing campaigns. Also, their support team is amazing and will answer you promptly and professionally.

Sutra Silk
Malaysia
About 1 month using the app
May 29, 2024

The best email marketing app and support out there.

Frambooesas
Portugal
About 1 year using the app
April 16, 2024

Great email marketing app but their greatest assest is their live support which gets you going in a flash!

vctrade.nl
Netherlands
About 1 year using the app
Klaviyo replied April 24, 2024

Thank you for the review, and we have to agree our live support is top-notch.

June 6, 2024

The best email marketing software and their customer support are so helpful. All my issues were resolved in less than 24 hours

Aroma Truffle
Singapore
2 months using the app
Klaviyo replied June 11, 2024

Thank you so much for the amazing review.

May 19, 2024

Its easy to use and flexible. Has great recommended campaign and is easy to connect with shopify

Carbon Chains Cycling Co.
United States
Over 3 years using the app
May 10, 2024

Klaviyo has been great marketing tool to advance my business

Vidia's Closet
United States
Over 1 year using the app
May 21, 2024

Allows us to manage our customer profiles so seamlessly.

Happy Gear
United States
Almost 4 years using the app