Reviews (3,130)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 5, 2024

One of the best apps i've actually ever used. Very user friendly

tinkaly
United Kingdom
Over 2 years using the app
Klaviyo replied September 9, 2024

Thank you so much for the review, and we love to read this.

November 6, 2024

Una maravilla de app para los correos

Vuelo 420 Shop
Mexico
Almost 5 years using the app
November 10, 2024

it is increasing my sales by 20% or more

Organic Naturals
United States
3 months using the app
August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
September 10, 2024

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Suniela Beach
Canada
Over 1 year using the app
December 30, 2024

Easy to use, extremely helpful!

Man of Desire
Sweden
About 1 month using the app
Klaviyo replied January 7, 2025

We couldn't agree more.

August 23, 2024

I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.

Twenty First Century Herbs
United Kingdom
Over 5 years using the app
November 15, 2024

I find the app extremely helpful…

Three Kings Coffee
United States
About 2 months using the app
October 13, 2024

They have very fast customer representatives and solve the problem instantly, I definitely recommend them.

underbros
Türkiye
About 2 months using the app
November 19, 2024

We love it.

FEND
United States
About 5 years using the app