Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

July 4, 2024

Klaviyo is great! Black Diamonds New York get's so much from our partnership with Klaviyo. Thank you Klaviyo from the entire team here at Black Diamonds New York.

p.s. If you need a beautiful, hand crafted engagement ring, subscribe to our emails sent with Klaviyo!

Black Diamonds New York
United States
Over 2 years using the app
September 17, 2024

Very good customer service. Easy to use.

Femzai
Australia
9 months using the app
August 7, 2024

This tool is super easy to use and has helped me so much with customer retention! Thank you!

Taria, Inc.
United States
4 months using the app
September 16, 2024

It's a great app and email system. We love it so much.

Little JC
Australia
3 months using the app
July 10, 2024

The best email marketing platforms around. There is a learning curve, but they have loads of resources. Whatever I ask if it can do-it's always a yes.

Great Lakes Sourdough
Canada
Over 1 year using the app
Klaviyo replied July 12, 2024

Thank you so much for the review. If anyone is reading, yes we have lots of resources.

https://academy.klaviyo.com/en-us

August 20, 2024

Very robust platform with excellent support.

A Joy Forever Bath + Body
United States
Over 1 year using the app
October 22, 2024

The email campaigns and automation flows are user-friendly and offer great customization, allowing us to create targeted and professional-looking emails with ease.

Hakan Lund
Hungary
About 10 hours using the app
Klaviyo replied October 24, 2024

Thank you so much for this amazing review. We love reading comments like these. Keep an eye out in our what's new page, to learn about all the new features to our flows.

https://www.klaviyo.com/product/whats-new?query=Flows

August 26, 2024

best app for email mkt, increased the revenue since day 1, nicely done!

Medicina Estética Integral S.A. de C.V.
Mexico
2 months using the app
September 27, 2024

No support after starting to use paid version. We had technical problems and could not activate any features. Support was unresponsive, did not help to solve any issues, not even freezed the subscription until WE solve them.

Özel Beslenme
Türkiye
About 2 months using the app
August 9, 2024

Jono was exceptional it was my first time contacting Klaviyo and he went above and beyond. It was a very technical question that was resolved in minutes so thank you again!

RedLight Innovation
United Kingdom
4 months using the app