Reviews (3,120)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

October 10, 2024

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

Goodwood Audio
Australia
29 days using the app
December 9, 2024

Great software not the cheapest but awsome features and great customer support

Socom Tactical Airsoft
United Kingdom
About 2 months using the app
September 10, 2024

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Suniela Beach
Canada
Over 1 year using the app
August 23, 2024

I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.

Twenty First Century Herbs
United Kingdom
Over 5 years using the app
November 6, 2024

Una maravilla de app para los correos

Vuelo 420 Shop
Mexico
Almost 5 years using the app
November 10, 2024

it is increasing my sales by 20% or more

Organic Naturals
United States
3 months using the app
October 13, 2024

They have very fast customer representatives and solve the problem instantly, I definitely recommend them.

underbros
Türkiye
About 2 months using the app
September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app
September 12, 2024

Klaviyo has all the information you need and is always very helpful!

CLT Motor Club
United States
About 1 year using the app
November 15, 2024

I find the app extremely helpful…

Three Kings Coffee
United States
About 2 months using the app