Reviews (2,387)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

January 6, 2022

This is a VERY powerful app! Along with that power comes layers of complication that have a learning curve. Despite that, I was able to figure out how to use the app for the basic features I needed for my business. I have around 20K subs on my podcast, and was launching a discussion forum using Facebook Groups. I was able to capture email addresses using Group Collector which integrates with Klaviyo and Shopify. It too a bit of digging in the support chat, but I was able to figure it all out on my own, which is pretty amazing considering how illiterate I am when it comes to software. It all worked and I have profited enough to pay for Klaviyo many times over!

Bourbon Real Talk
United States
15 days using the app
October 20, 2018

Integrated Klaviyo into my shop very quickly and was up and running with my email plan within 2 hours. Very intuitive when gaining email signups, designing your campaigns, and love the ability to utilize flows to trigger automatic emails to customers (and especially potential customers!). Definitely helpful for my photography print selling!

NTMPKAI fotografi
United States
15 days using the app
May 3, 2021

Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice

ARTROOM HAIRSHOP
Germany
15 days using the app
March 11, 2021

The App works fine, we just sent our first campagne. Easy to use, quick support. Would recommend it.

axispicnic
Germany
15 days using the app
November 25, 2019

So far, so good. It's easy to use. I transitioned over from Mail chimp and it was a breeze. Thank you

Amazing Essence - Natural Products
United States
15 days using the app
April 22, 2020

Best email marketing app i have ever met, I started using this app 2 week ago and i already have 45 purches.

Very happy with Klaviyo

Beegad
United States
15 days using the app
Edited September 3, 2020

This app is just awesome! I've been exploring alternatives to switch from another service, and I haven't seen other like this. So powerful in flows/automations, easy campaign building, plenty of templates, full of deep analytics, detailed but very clean CRM tool, and all at the same time, very accessible and simple to use.
And the customer service, fantastic! They have even called me few days after subscribing just to check how I was doing with the setup, and schedule me a personalized meeting to clear doubts and make the most of my new tool.
I would only love to see they could add some landing pages, and it would be juts perfect.

Coquinaria
Chile
15 days using the app
July 24, 2019

I just used it to send one campaign yet but I found it very easy and the email editor is nice and simple. Great app!

Taygra Dance Shoes - Canada
Canada
15 days using the app
September 30, 2020

Great campaign flow interface and integrates well with Shopify. Support is pretty decent. Would recommend.

Farm Goat
Australia
15 days using the app
November 2, 2018

This is a one terrific app!

Functioning as it should, almost out-of-the-box with slight tweaks here and there, the support is stellar and friendly - I give these guys a strong A and thumbs up!

Drawing a comparison between Klaviyo and some other market-available apps we used, Klaviyo clearly outperforms everyone in terms of intuitiveness, usability, and integration with Shopify.

Keep it up, Klaviyo!

Маунтин Хоум
United States
14 days using the app