Reviews (2,385)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

October 26, 2021

Unmatched, previously with other platforms, but Klaviyo is a whole different animal. Incredible support too and working straight out of the box. Thank you

FLOWERFIX
United Kingdom
14 days using the app
January 14, 2021

EXELLENT cette aply est vraiment bien faite et permet de faie fhefrhfrfjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

ShopCold
Switzerland
14 days using the app
September 17, 2016

If you just want to send out the occasional email newsletter, there are less expensive alternatives out there. If you want to send automated emails based on all sorts of scenarios, then this is the app for you. It can be pricy if you have a big email list to import, but the amount of things you can do with this program is endless. Do you want to send an email to all customers who purchased X product after 30 days? It can be done. Abandoned cart emails, waking up dormant customers, it's all there. Being able to include personalized product recommendations in all your emails is a big plus as well.
www.advantagesupplements.com

Advantagesupplements Com
United States
14 days using the app
Edited December 13, 2021

Simple to use, great content, and very efficient and convenient with my Shopify store! The only thing I wish they would add is an "undo" button while building templates. Other than that, it's great!

impactproducts.life
United States
14 days using the app
August 12, 2020

I do love using this app. I have converted over from mailchimp and Klaviyo offers a lot more than mailchimp. I'm still working my way around the app but i like it so far. And the best part is that it integrates with almost everything.

JessWigStudio
United States
14 days using the app
July 23, 2022

We recently started using Klaviyo and are really happy with it! It's very easy to use and looks great! We tested out a few other email marketing providers for eCommerce and found Klaviyo to be the easiest to use - some other well-known ones were very glitchy!

French Rain
United States
13 days using the app
April 29, 2021

Klaviyo's user interface is easy to use, which is a refreshing change from other web-based systems. And I especially love their pre-fabricated flows.

PURE-MSK
United States
13 days using the app
Edited April 9, 2019

easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.

Candace Stribling Jewelry
United States
13 days using the app
February 12, 2020

I switched from Mailchimp to Klaviyo because Shopify was no longer working with Mailchimp, and I was a little ticked off about learning a new platform, but after taking a day to really dig into what Klaviyo does, I'm stoked.

As a designer first, I can use their email builder to create things pretty much exactly how I want to look - and now that I've setup a couple flows to greet new signups to the newsletter and automate a couple other simple things. I'm very pleased. The pricing (free) is great as I currently have a small wine club newsletter under 250.

Make the switch!

Plot Wines
Canada
13 days using the app
August 20, 2020

Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot

Hazel Kitchen
United States
13 days using the app