Reviews (3,300)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly email builder and effective automation features, such as personalized flows for new subscribers. It integrates seamlessly with Shopify, enhancing marketing campaign efficiency. The support team is appreciated for their robust assistance, including tutorial videos. Merchants also value the advanced analytics and segmentation capabilities, which enable targeted marketing strategies that drive traffic and sales, making it suitable for both small businesses and larger enterprises.

April 24, 2019

Everything that I had to think of with previous companies are already done in Klaviyo! Certainly makes the process a lot easier!

Journi
South Africa
About 1 year using the app
November 25, 2021

So far it's much easier to use than MailChimp and I am enjoying playing with the various features. I was recommended to use it by a friend and am very happy with it.

Style House Cosmetics
United States
About 1 year using the app
November 15, 2018

So far, so good. Very easy to use. I like what you get for the incredible price point. This is so much smoother than my other CRM.

Le Creatif Linen
United States
About 1 year using the app
January 18, 2024

Meiner Meinung nach das beste E-Mail Marketing Tool. Auch der Support ist sehr kompetent und hat uns in allen Belangen super unterstützt.

SNYCE
Germany
12 months using the app
Klaviyo replied January 23, 2024

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser E-Mail-Marketing-Tool als das beste betrachten. Wir sind erfreut, dass unser Support-Team kompetent ist und Sie in allen Angelegenheiten hervorragend unterstützt hat. Wenn Sie weitere Kommentare oder Vorschläge haben, teilen Sie sie bitte mit uns. Wir schätzen Ihre Unterstützung!

February 20, 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Lucin Organics
United States
12 months using the app
June 22, 2021

The app has really helped me recover some abandoned carts, easy to set up flows, a must have from day one

Home Steel Deco
South Africa
About 1 year using the app
January 26, 2019

So far so good. I am a first time user and have yet to publish my store but the setup process for this app has been seamless.

Misc. Drawer
United States
About 1 year using the app
Edited May 25, 2016

Klaviyo offers the ability to easily expand the elements of your brand into easy to read emails. It is functional, and the app with the daily updates is fantastic! I have needed their customer service on several occasions, and I had a real person who gave me REAL info, fast! I even needed them to write a snippet of code for me up upload to a landing page link that wasn't working. Thanks Klaviyo!

Little Cutees
Canada
12 months using the app
June 2, 2016

So far im really excited about this app and its benefits to what it offers my business. Cant wait to get my site live so i can start making a lot of money with this jem.

All Pets Unlimited
United States
12 months using the app
July 16, 2019

Just started my Shopify business, using Klaviyo is easy and powerful! Coming from a software development background, I appreciate so many conditional options..

BLKCURRANT
Canada
12 months using the app