Reviews (3,154)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited February 16, 2020

I'm still new to the app and just finished scheduling my first newsletter. The app itself is very easy to use; drag and drop plus many features that you can already use. I still haven't mastered it but over all, a great app to use and easy to integrate with Shopify store.

Borderless Creations
Japan
12 months using the app
August 12, 2018

Crazy epic how personalized emails are with Klaviyo!

Www Vosk Co Za
South Africa
12 months using the app
July 13, 2016

Takes the hard work out of EDM marketing.

Black Velvet Sydney
Australia
12 months using the app
April 8, 2024

After repeatedly contacting the platform to request a refund for the abusive (unused) automatic upgrade of the subscription, the customer service department simply informed me that this was standard practice with them and that no refund was possible. If this isn't a scam, I don't know what is.

Sklyni
France
8 months using the app
Klaviyo replied April 24, 2024

Hello, this is something that's stated in-app and its an account setting you have the ability to turn on or off, that's not something we are able to do for you. More can be found here: https://www.klaviyo.com/legal/terms-of-service

September 11, 2021

This is the best email option for Shopify stores, hands down. No other email marketing service gives this level of integration, automation, and user behavior to the table. I've tested out AWeber, Mailchimp, Drip, Constant Contact, ConvertKit (and some others I'm forgetting) and for ecommerce, Klaviyo is the best.

701 Hoodies
United States
12 months using the app
March 30, 2018

Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.

Supremegiftshop
United States
12 months using the app
Edited November 3, 2018

user-friendly, very good app. has everything that I'm looking for. i would recommend this to others.e

OwlSurfing
Canada
11 months using the app
January 25, 2017

Klaviyo has much better features compared to other email marketing apps we've tried, their automated flows feature is very easy to use.

Cmff
United Kingdom
11 months using the app
April 8, 2020

This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...

Sloop Fitness
Netherlands
11 months using the app
October 19, 2023

Great product that makes it easy to keep in touch with my customers. Excellent customer service in my experience.

Mary E Thompson Romance
United States
11 months using the app