Reviews (3,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
Refine
-
By rating
I used this app to manage my automated emails and newsletter. What a game changer. It's so intuitive and user friendly. Huge fan.
If I could give 10 stars, I would! Truly a game changer for e-commerce. You can do so much and build truly dynamic, customised, and highly personalised emails to your customers. I switched over from a paid Mailchimp plan and Klaviyo does SO MUCH more even with the free plan!
Love Klaviyo! I cant believe we used to have a Shopify store without it.
I love this app for my Shopify store! It's super easy to use & keeps me organized! I 100% recommend!
We still can't believe that this extremely beautifully designed app is free so we'd love to pay with a positive review if possible.
If you aren't on a paid account you can't call anyone but you can contact the support team. They really do follow up, are responsive and want you to get the hang of it. This isn't as simple as mailchimp but it's also more precise and that takes a little more IT involvement. I struggled but am happy
Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with.
This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help!
Thanks Alex!
Thanks for the review and for shouting out Alexandria!
I LOVE Klaviyo. Always my go to Email Marketing software to use for my clients' needs. It's very user friendly and intuitive.
Klaviyo is great, I recommend it to everyone with an online business. I was using a different animal related software and that was like riding a bike vs Klaviyo which is like driving a sports car. VERY NICE.
It's good, until it isn't. Our account was suspended today with no warning whatsoever - apparently sending to non engaged customers. It's been 8 hours and NO response from their customer service team. Totally unacceptable.