Reviews (3,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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Klaviyo is great, I recommend it to everyone with an online business. I was using a different animal related software and that was like riding a bike vs Klaviyo which is like driving a sports car. VERY NICE.
It's good, until it isn't. Our account was suspended today with no warning whatsoever - apparently sending to non engaged customers. It's been 8 hours and NO response from their customer service team. Totally unacceptable.
Easy to use and matches my needs for email marketing. Great app for anyone starting out.
Very nice templates. And easy with drag and drop to edit. There is a learning curve, that can take some time and effort, but they have really good academy classes to watch. I am still figuring out some of the issues in the editor itself, but I am learning.
This is THE MOST user friendly email service that I've found. I was using Mail Chimp but the features included with Klaviyo are far better and more thorough than Mail Chimp. I love that I can access so many features and create variations.
I have been using klaviyo for two years with shopify. The integration is unmatched by any other provider. I have tried dozens of email marketing platforms and klaviyo is light years ahead of the rest.
Amazing customer service! Quick response and I thoroughly appreciate the screen shots of step by steps. Very user friendly and love the intergration with other apps!
I have purchased an upgraded plan of this app since I have 5k subs and after hours of creating a campaign the app said that my account got disabled and is under a review. They are closed on a weekend so there is no way to contact them. Very disappointed...
Klaviyo has made it super easy for us to send out well designed order confirmations and updates at first and then build out campaigns and segmented post-purchase flows. Designing emails has been as easy as it should be (shouldn't be too easy) and we have not needed any additional onboarding or much support. When we did need support, the team at Klaviyo has been extremely quick and helpful.
Outgrew Mailchimp - updated to Klaviyo. Klaviyo has exactly what I need to build complex funnels and automations with all the integrated ecommerce and customer data from Shopify. Highly recommended for any Shopify store owner serious about email.