Reviews (3,303)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly email builder and effective automation features, such as personalized flows for new subscribers. It integrates seamlessly with Shopify, enhancing marketing campaign efficiency. The support team is appreciated for their robust assistance, including tutorial videos. Merchants also value the advanced analytics and segmentation capabilities, which enable targeted marketing strategies that drive traffic and sales, making it suitable for both ...

September 18, 2020

Very user friendly. I love it so far! Everything is very straight forward and customizable. It's been a great way for me to get started with my e-mail list.

Axlo And Kadi Apparel
Canada
11 months using the app
August 22, 2023

This does take time to get used to and you certainly can't take off without doing some of the initial training (which is excellent), but all good things come with time and what I can't fault Klaviyo on is their gold star customer support. I'm not sure what I would have done without Larry in recent weeks! With simple flows in place and meaningful newsletters sent to customers, a decent portion of ...

Bombaby
United Kingdom
11 months using the app
Klaviyo replied August 27, 2023

Thanks for the review and for shouting out Larry! We can't wait to see you grow with Klaviyo!

February 22, 2021

Satisfied with the service! If you understand how to use Klaviyo becomes a must. Very good application

Big aubaine
France
11 months using the app
January 26, 2024

The support team is great. I got helped by Danielle and she helped me over the course of 5 days helping me exactly with what I need. She was kind and understanding and just did a fantastic job.

RARE JEWELRY™
United States
11 months using the app
Klaviyo replied January 30, 2024

We're thrilled to hear about your positive experience with our support team! Thank you for highlighting Danielle's exceptional assistance over the 5-day period. We're ...

March 13, 2020

This app is amazing, just sent bulk emails to customers letting the, know about shipping delays from the virus, AWESOME!!

Chestpax
United Kingdom
11 months using the app
July 7, 2019

Really simple and helpful for sure. I was able to use this integration right out of the box and it was intuitive!

Switzerland Photo
United States
11 months using the app
May 2, 2022

Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.

hellomellow
United States
11 months using the app
March 12, 2016

Very useful and easy to use. Great work!

Mxlgbr
Germany
11 months using the app
April 15, 2019

Great app ,app helps me a lot.
Love the flow and how its integrate with my shopify store.
I recommend you to use this app.

HorseNstuff
Israel
11 months using the app
February 17, 2019

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

CKB Mode
Canada
11 months using the app