Reviews (2,957)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 25, 2019

Klaviyo is a beautiful email marketing solution for Shopify. The user interface is simple, yet full of just the right features. The data collection allows me to tag and segment my list seamlessly. Finally, the education and support they provide for their platform is some of the best I've seen. So glad I found it.

DOtheDamnWORK
United States
5 months using the app
May 4, 2021

Fantastico, puoi fare la qualsiasi, si integra con qualsiasi piattaforma e ha dei ritorni fenomenali!

Tenuta Papale
Italy
5 months using the app
October 20, 2020

I used this app to set up my abandoned carts and just sent my first campaign! So far so good, everything looks great and it was super easy

Magic Shop Love
United States
5 months using the app
February 3, 2021

Solid... Pretty much industry standard and lots of helpful features like automatically generating unique discount codes

HealAHeel
Canada
5 months using the app
November 11, 2018

Easy to use, amazing campaign design, excellent targeting options, and features. I recommend this app.

BestEver4U
United States
5 months using the app
Edited November 13, 2018

I am really loving this tool. So easy to use! Even I can make email campaigns now. Normally I had to hire an expensive firm to do this.

docjohnson
Netherlands
5 months using the app
March 12, 2019

I used this app to help me market my small online boutique. The templates they have are so professional and exquisite. Very pleased!

7Luxe Apparel
United States
5 months using the app
February 25, 2022

This is super easy to use, has great templates and so many options. We send weekly newsletters, and also use the abandoned cart function. Love it.

burgershop.no
Norway
5 months using the app
November 2, 2023

An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.

INAO
Germany
5 months using the app
April 15, 2024

Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!

Shoujo Lashes
Netherlands
Klaviyo replied April 24, 2024

Hello there, sorry you are going through this. Can you please open a support ticket, so one of our product experts can help you resolve this. https://www.klaviyo.com/support