Reviews (2,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Solid... Pretty much industry standard and lots of helpful features like automatically generating unique discount codes
Easy to use, amazing campaign design, excellent targeting options, and features. I recommend this app.
I am really loving this tool. So easy to use! Even I can make email campaigns now. Normally I had to hire an expensive firm to do this.
I used this app to help me market my small online boutique. The templates they have are so professional and exquisite. Very pleased!
This is super easy to use, has great templates and so many options. We send weekly newsletters, and also use the abandoned cart function. Love it.
An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.
This app is awesome and user friendly. I highly recommend it. I have been using it for past few months with no issues or concerns.
Klaviyo is truly a marketing made easy app. I have used it for my own stores and my clients and found it intuitively knows how to provide the guidance to make conversion optimizations and customer communications not only easy but high converting. The tech just works no glitches and that is so important when you have so much to do to grow your biz.
Pathetic support. Over-priced.
No way to cancel the account. I have to place a "cancellation request".
And they don't reply to the request for 5 days and charge my card.
Even after showing them the charge they have not replied.
Worst support ever!
I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!