Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

October 7, 2024

I cannot recommend Klaviyo enough, it is simply a fantastic tool for email marketing needs. Their support is top notch, very knowledgeable and efficient.

Klova
United States
Almost 7 years using the app
December 5, 2024

Pretty easy to navigate. I love these extremely helpful tools.

Sarah Lane Home
United States
7 days using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 14, 2025

Great app & customer service. Thank you Maura!

Kacper Global Shoes
United States
4 months using the app
Klaviyo replied January 16, 2025

We'll tell Maura you say thanks! Thanks for the review!

February 4, 2025

Hana hat einen super Service geboten und war sehr hilfsbereit!

Livom
Switzerland
About 4 years using the app
Klaviyo replied February 5, 2025

Wir werden das positive Feedback unbedingt an Hana weitergeben!

February 7, 2025

First class! Great Support

MysteryPacks
Germany
9 months using the app
Klaviyo replied February 10, 2025

Thanks for your review, and giving our support team a shout-out!

November 23, 2024

Love Klaviyo with Shopify and the support staff!

Tusk
United States
Over 5 years using the app
September 25, 2024

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

hotfirepits
Australia
About 4 years using the app
January 29, 2025

Very good. Excellent email flows.

Paw Wraps
United Kingdom
About 2 months using the app
Klaviyo replied January 31, 2025

Thank you for the 5 stars! We're glad you're enjoying the flows.

November 26, 2024

Sin duda la mejor app y plataforma de Email Marketing para todo ecommerce. Sus posibilidades son casi infinitas, muy fácil de utilizar e intuitiva. Su atención al cliente es excelente, rápida y eficiente.
Permite automatizar todo lo que te imagines y más, ahorrando tiempo y generando € en piloto automático. ¡La recomiendo al 100%!

BACKTURE ORGANICS
Spain
Over 2 years using the app
February 5, 2025

The best at what they do, great campaign flows.

tudark
United Kingdom
12 days using the app
Klaviyo replied February 10, 2025

We appreciate the 5 stars! Glad you're liking our campaigns and flows.