Reviews (3,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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Some of the worst customer service in I have ever seen. We have 2 accounts with Klaviyo and things never work right. We have asked over and over for them to correct THEIR mistakes. We always get the standard answer of "we are looking into it and will get back to you within 24 hrs. THEY NEVER Do! We just lost out on all our Cyber Monday Campaign ad because their system said we went over our email limit. We have plenty of emails left before we reach our limit and they keep screwing it up. If you need help setting things up- forget it, this place is the worst at helping you. Always "Yes we are looking into it" but never any results. Its now 3 days later and we still have not gotten a response!!
They are definitely a bring you into their services in a limousine and as soon as they get your money they send you out walking. Absolutely the worst customer service on getting any help or getting anything accomplished. If you need this type of service look elsewhere.
I've been discovering Klaviyo for a month now. What a wonderful program it is! You can cleverly arrange the program for different marketing purposes. A must have in your business!
Klaviyo is by far the best ESP you can use for ecommerce. It is incredibly intuitive, allows you to see all of your customers data, and has the most opportunity for segmentation that I've seen to date.
I am in awe! I just switched from ConvertKit to Klaviyo and the difference is night and day for a product-based business like mine. Suddenly, everything I've been wanting to do with my email list is easy instead of a struggle!
I absolutely love Klaviyo! Awesome customer service and most of all I love their automated emails and marketing templates. Very easy to use as well.
This app takes the win for email marketing - Great customer support and very pleasant UI to work with
Thank you so much for the great review! Will make sure to pass this over to our support team.
So far so good. I just install it and set up all emails. It is pretty easy even I am new in email marketing. Great thing is, there are predefined marketing schemes like abandon cart, first time customer, old customer, thank you email .....
The best Email marketing app out there, a real value, a great way to create an awesome flows and campaigns, very very recommended!
Klaviyo's Shopify integrations are awesome, especially being able to then also segment Facebook Ads. I hope they continue with the ad platform integrations.
Probably one of the best emailing tools especially on their free plan. Very easy to use and efficient.