Reviews (2,966)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 19, 2024

It's expensive and the customer support is terrible.

LaserPecker.JP
Japan
November 18, 2014

This app is a must have because it gives you so much power. Put your abandoned cart emails on steroids and get reporting. Use a welcome series. Have it create one time use discount codes for you. Tightly integrated with Shopify. Highly recommended.

80sTees.com, Inc.
United States
5 months using the app
August 19, 2015

GET THIS APP RIGHT NOW!

Klaviyo is your one-stop solution for all email marketing with current and prospective customers. From newsletter signup welcome emails to checkout confirmation/thank you emails to abandoned cart emails to one time promotions, etc. Klaviyo helps you take care of all your email marketing needs.

You can use Mailchimp or Constant Contact, but they limit you. All of the actions and events are automatically pulled into Klaviyo -- so if you want to send a catered email to anyone who used a specific discount code, no problem.

Platform is awesome, intuitive, and easy to learn. Capabilities are endless with this app.

Get it right now! ITS FREE!

New Grounds Food
United States
5 months using the app
November 8, 2023

I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!

Sift
United States
5 months using the app
January 31, 2019

Really enjoying the use of this - easy to use and as a start up the limit on 250 doesn't make much difference.

Alexander Christensen
United Kingdom
5 months using the app
September 28, 2019

This is an amazing application. It has made the company's email marketing initiatives easy and seamless.

The Style Hub Co.
United States
5 months using the app
April 15, 2024

Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!

Shoujo Lashes
Netherlands
Klaviyo replied April 24, 2024

Hello there, sorry you are going through this. Can you please open a support ticket, so one of our product experts can help you resolve this. https://www.klaviyo.com/support

January 11, 2021

The best email marketing app ever, so simple and easy to sync/use! Deleted all my old marketing emails/ pop ups!

Maktoob Clothing
United States
5 months using the app
November 24, 2019

This is a great platform to target your existing & new customer with scheduled timeline or creating flow email and much more.

VMexperiencehome
India
4 months using the app
July 30, 2020

I use Klaviyo to send out automated emails and newsletter campaigns. It's very easy to use. I love the drag and drop features. Be sure to watch the videos to help you get started.

/ˈrekles/
United States
4 months using the app