Reviews (2,966)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

March 24, 2021

This app looks good and it is free to many options. I'll pop up later on to write a review. Just launched.

Iryna's Village
United States
4 months using the app
November 19, 2018

I've found this app so simple to use. It provides me with the details I need to send out a campaigns successfully & set out email flow segmentation so I can send out different emails for particular groups of subscribers, e.g. new subscribers, VIP subscribers, people who have purchased within a certain time frame etc. I've found it much more effective to use than mailchimp & once my email list grows, will quite happily pay for the upgrade.

Aloonaroon
United Kingdom
4 months using the app
June 12, 2015

Best free app on Shopify. Setting up automated emails is an absolute lifesaver. We also really like the automated cart abandonment emails. They increase conversions and gently nudge customers to complete their checkout. Great work Klaviyo, we've recommended the app to several of our clients with Shopify stores.

TerraSlate Paper
United States
4 months using the app
September 4, 2018

Klaviyo is the best email marketing tool for shopify ! No doubt about this !

Thecoconutt
France
4 months using the app
January 25, 2021

Works great! It really entices you to have great customer relationships and has many tools to improve your conversions!

LegsonHome
Spain
4 months using the app
April 7, 2021

Works well to include products from my store in my emails, as well as to help me track and respond to abandoned carts. Klaviyo has so many more options than I currently use, but I'm getting there and seeing results the more I leverage it.

Compression Socks R Us
Canada
4 months using the app
November 4, 2017

I'm very upset, I spent hours creating emails for my customers and they are not sending. Some send and some don't send. I just realized now they have not been sending for 2 months. Very Very Upset!

Oh La Lari Llc
United States
Almost 6 years using the app
September 4, 2021

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.

Cici Underwear
Australia
4 months using the app
April 19, 2020

Wonderful! Easy to work with and great wording and templates. I can't wait to see the results from using it.

Dollz Naturals
United States
4 months using the app
February 25, 2021

The power of a/B tests is incredible - Klaviyo makes it extremely easy to run tests and achieve results!

Peppermint Products
Germany
4 months using the app