Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 4, 2017

I'm very upset, I spent hours creating emails for my customers and they are not sending. Some send and some don't send. I just realized now they have not been sending for 2 months. Very Very Upset!

Oh La Lari Llc
United States
Almost 6 years using the app
September 4, 2021

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.

Cici Underwear
Australia
4 months using the app
April 19, 2020

Wonderful! Easy to work with and great wording and templates. I can't wait to see the results from using it.

Dollz Naturals
United States
4 months using the app
February 25, 2021

The power of a/B tests is incredible - Klaviyo makes it extremely easy to run tests and achieve results!

Peppermint Products
Germany
4 months using the app
December 13, 2020

I love Klaviyo. I am a beginner on Klaviyo and I very much appreciate all features i can test every day.

Coocuma®
France
4 months using the app
June 12, 2020

Klaviyo is a great app to use for business. It helps target the customers that will purchase more than once, helps gain reviews for your business, and helps with putting promotional pieces together. Great investment!

Shop DaniDee Collections
United States
4 months using the app
January 31, 2018

Simple to use, the best email marketing app in Shopify.

Fig Tree Club
New Zealand
4 months using the app
Edited May 14, 2019

Just signed up, just sent my first campaign. Wow, was it easy to do. I'm impressed so far at its ease of use and attention to detail. Thank you Klaviyo

Clark & Clark
United States
4 months using the app
January 5, 2021

I love the ease of using this app to set up emails for sales and to also gain new subscribers to my mail list! I have been running my website for years but have never utilized the mail application because quite frankly it seemed overwhelming! I can honestly say Klaviyo has made this process super easy for beginners and even us ones who have been in the game but are ready to upgrade! Recommend for sure :)

LittleGypsyStoreAU
Australia
4 months using the app
February 28, 2022

I used this app to create an e-mail campaign. I've never done that before and I'm glad Klaviyo made it easy to do!

KibbleWobble
United States
4 months using the app