Reviews (2,966)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 13, 2020

I love Klaviyo. I am a beginner on Klaviyo and I very much appreciate all features i can test every day.

Coocuma®
France
4 months using the app
June 12, 2020

Klaviyo is a great app to use for business. It helps target the customers that will purchase more than once, helps gain reviews for your business, and helps with putting promotional pieces together. Great investment!

Shop DaniDee Collections
United States
4 months using the app
January 31, 2018

Simple to use, the best email marketing app in Shopify.

Fig Tree Club
New Zealand
4 months using the app
Edited May 14, 2019

Just signed up, just sent my first campaign. Wow, was it easy to do. I'm impressed so far at its ease of use and attention to detail. Thank you Klaviyo

Clark & Clark
United States
4 months using the app
January 5, 2021

I love the ease of using this app to set up emails for sales and to also gain new subscribers to my mail list! I have been running my website for years but have never utilized the mail application because quite frankly it seemed overwhelming! I can honestly say Klaviyo has made this process super easy for beginners and even us ones who have been in the game but are ready to upgrade! Recommend for sure :)

LittleGypsyStoreAU
Australia
4 months using the app
February 28, 2022

I used this app to create an e-mail campaign. I've never done that before and I'm glad Klaviyo made it easy to do!

KibbleWobble
United States
4 months using the app
March 1, 2022

Really amazing app love thank it has the email and text campaigns on one plaform. On the free plan we already started making more money for my clients store, highly reccommend

Earth to Earth Organics
United Kingdom
4 months using the app
Edited November 2, 2018

Very simple setup and the functionality looks super powerful. Can't wait to see what I can do with it! The walkthrough guides are very helpful as well

MURO
United Kingdom
4 months using the app
May 21, 2021

Absolutely top notch customer service. Above and beyond, friendly and polite, across the board. Ta very much

Pics and Ink
United Kingdom
4 months using the app
April 1, 2017

Don't waste time with Mailchimp. If you want to do email marketing and you a Shopify store, Klaviyo is the only way to go! Yes, it is a bit more expensive at each tier than Mailchimp but with Klaviyo you truly get what you pay for!

Thegoodelephant
United States
4 months using the app