Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

March 1, 2022

Really amazing app love thank it has the email and text campaigns on one plaform. On the free plan we already started making more money for my clients store, highly reccommend

Earth to Earth Organics
United Kingdom
4 months using the app
Edited November 2, 2018

Very simple setup and the functionality looks super powerful. Can't wait to see what I can do with it! The walkthrough guides are very helpful as well

MURO
United Kingdom
4 months using the app
May 21, 2021

Absolutely top notch customer service. Above and beyond, friendly and polite, across the board. Ta very much

Pics and Ink
United Kingdom
4 months using the app
April 1, 2017

Don't waste time with Mailchimp. If you want to do email marketing and you a Shopify store, Klaviyo is the only way to go! Yes, it is a bit more expensive at each tier than Mailchimp but with Klaviyo you truly get what you pay for!

Thegoodelephant
United States
4 months using the app
July 22, 2021

Once you get your head around it, it is a massive value add when starting up. I'd be sure to learn as much as possible about how it works and take full advantage.

Honest Teez Clothing
Australia
4 months using the app
January 22, 2019

Amazing app, the segmentation and email creation are fantastic features! Don't delay install yours today!

Hot Tub Club
United States
4 months using the app
June 25, 2021

Great app, lot's of functionality and a great support team. Would highly recommend. The segmentation options are great.

Sybotanica
Netherlands
4 months using the app
October 12, 2020

I would like you all to read this. I have been searching for email marketing software for months. I tried mailchimp, sendinblue, jilt, and much more but by far klaviyo is the BEST!!! It completely out runs any competitors by its features, and the ease of us is incredible. I recommend to anyone. Customer service is great too.

AlienX
United States
4 months using the app
May 31, 2021

Hands down, this is the best email marketing app on the planet. Even if you don't know what you're doing. The pre-built flows are a game-changer. I highly recommend this app to anyone how wants to make email marketing easier

Vast Vitamins
United States
4 months using the app
October 4, 2019

I used this app to connect with my list and it does what it mean to do and more plus the coaching is to the "T". It won't let you down. I will recommend it to anyone.

Sensationally Gorgeous
Australia
4 months using the app