Reviews (2,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Very useful app, so far so good. The UI could be a little more user-friendly when selecting, managing or editing flows etc. Nevertheless, definitely worth installing!
We emailed the company saying we wanted to downgrade our plan because we are no longer going to use the SMS portion of the plan. A few days alter after we asked to be downgraded they charged me another $1330 for the next 30 days even thought we came nowhere close to using our previous month's full SMS plan.
Hey Custodio — so sorry you're experiencing this. I'm going to connect you with our Growth Success team specialized in helping accounts of your size find more value (and spend less!) with Klaviyo and I will escalate your support ticket as well. Please be on the lookout for more communication soon.
Hands down the best email service provider for eCommerce. Over 70% of our revenue is directly attributable to Klaviyo email flows. They take a bit to set up but once you are up and running its fantastic. Klaviyo drop the mike...
Used to be good but now the emails they sent out during my campaigns keep getting bounced for no good reason - one of which is my personal email and another my friend’s email. Tried to send a campaign just to my email add and I don’t receive it at all. And no it’s not in my junk box either. Ridiculous if that’s the primary function of this app.
Great app. Highly recommended.
Me encanto! fácil de usar y muy efectiva!, estoy agradecido con todo el equipo de Klaviyo por que gracias a ellos aumente un 30% mis ventas
What a wonderful helpful app, and 5 star support. Thank you
Great app! My only complaint is the interface is looking a tad dated and jenky now. Full of wonderful functionality, though! The best app for emails and we are very happy! ^_^ X
Hey Fabian and Jake, we're so happy to have you on the platform and excited for your success! If you have specific feedback regarding the interface, we'd love to hear it at feedback@klaviyo.com. Our team is always looking to improve the user experience of the app, so we'd love to hear those details from you.
This tool is a fantastic way to automate a really critical aspect of any e-commerce website: its email marketing. I strongly recommend it to anyone looking for a strong, yet affordable email marketing/automation too.
This app is great for working with Shopify, I only wish that it was a little less technical to use. It can do so many powerful things, but figuring out how to make it do them can be a bit tricky. I'm especially thinking of flows when I say this, if you don't know what a boolean is, then, like me, you might have to have help building your flows. So this is the part that I wish was a little more user-friendly. However, when I couldn't figure it out, Klaviyo's technical help was amazing. They stepped up and simply created the steps I needed them to. In that regard they are TOP NOTCH. And I'm very happy with the automatically created abandoned cart flows, etc. It really is a powerful tool for use with Shopify. Great job!