Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 28, 2019

EXCELENTE APLICACIÓN, LA UTILIZO DESDE EL PRINCIPIO Y LA RECOMIENDO AMPLIAMENTE, ES UNA DE LAS MÁS COMPETITIVAS DEL MERCADO.

zapbri
United States
7 months using the app
Edited June 15, 2023

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support 2 months ago. I was told they had so many complaints that they were going to bring back the original activity feed. 3. Seems anytime an app redesigns it becomes less user friendly. Over thinking the process by programmers who are not business owners. This is common across many platforms.

HummViewer
United States
7 months using the app
April 11, 2020

One of the best email marketing integration app, especially for eCommerce. The pre-made flows are so effective and practical.

Pop Up Life
Australia
7 months using the app
June 2, 2019

Fantastic app! I have been searching for something like this for a long time. It easily lets you build branded e-mail content in a professional format, and allows you to link products from your store directly. LOVE IT!!

RC-N-Go
United States
7 months using the app
April 8, 2021

Easy to use. And helped me a lot in creating my email campaigns. As a new business owner, I am still learning but this app makes my job a lot easier.

Bow & Arrow by Silvia
United States
7 months using the app
October 28, 2020

I found this app through a YouTube channel and decided to give it a try. I love it!!! In the beginning its a bit overwhelming to setup but once I watched a YouTube video that walked me through step by step on how to use it I was off to the races. Before this, I was using MailChimp but definitely prefer Klaviyo better. My emails look alot more professional amd I can do SMS messages and create my website pop-up all from one site, which I love the most!!

Avonel & Rebecca
United States
7 months using the app
November 23, 2021

I LOVE that it is a la carte with the number of subscribers, as you grow so will your budget. And the lives every week are so helpful!!!!, I am grateful for this all-in-one platform!

kissedbybo
United States
7 months using the app
August 7, 2019

I feel as though it's the best email marketing platform that's not fully native in-house code. It takes a bit to get used to but I definitely appreciate the features. The customer support is great. Thank you!

ORGANIC 1 Co.
United States
7 months using the app
April 25, 2018

Great email marketing solution for ecommerce.

Robautic
United Kingdom
7 months using the app
April 13, 2019

This app helps me a lot. It is a little intimidating at first because of all the options available, but once you get the hang of it life becomes easier. The most useful app to assist with email campaigns.

Love Me Accessories
United States
7 months using the app