Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

March 21, 2022

I really like this app. Helped me to create good campaigns. I recomand it! It's very simple to use,

Unique Views ALBATOMI
Romania
9 months using the app
Edited February 9, 2021

Excellent app! This app is easy to set up and super affordable for my budget! I highly recommend this app for any business that's trying to grow its email lists.

Kente Lifestyle Apparel
United States
9 months using the app
March 21, 2021

Klaviyo will never stop billing you, long after you have attempted to cancel your account, you will continue to be billed. When you attempt to correct the unauthorized charges and billing, you get crickets. There is no easy method to contact them and they take no action when contacted. We moved to the enterprise level of Hubspot for our CRM needs and are very happy. Klaviyo did an ok job during our testing, but the intentions of the company and management, appear to focus on themselves as the hero, instead of their customers. The ease of use and ability to rapidly launch marketing automations is a plus for the app. The management of the company unfortunately kills the deal.

Marie Sharp's Company Store
United States
9 months using the app
November 12, 2021

This app has helped our brand expand our email and SMS marketing efforts all in one place. Happy with the service and relatively easy to use for an experienced email marketer.

Mod + Jo
United States
9 months using the app
April 3, 2017

Klaviyo is the leader in email marketing in our eyes. The layout, functionality are amazing. Thank you!

Sashka Co
United States
9 months using the app
April 25, 2020

I used to use Mailchimp, but started to check these guys out and holy-shit-balls Batman!! This is way, way, better than MC!!
A fantastic app, so easy to use and integrates seamlessly with your store even down to product order status for customers, which is just awesome!!

Thank you for such a great app!!

Zero Waste Co
Australia
9 months using the app
August 6, 2020

I used this app for my first email campaign and I really love it! It is so easy to work with it and it gives me more confidance with my email marketing!

Plamenna
Bulgaria
9 months using the app
Edited November 17, 2019

We have been using Klaviyo on HippieShop.com since we migrated to Shopify Plus. It's a really powerful app and very help in creating email campaigns and flows which currently account for 12% of our total sales. The built in flow templates were easy to set up and basically pay the monthly fee the app with no extra work. Great investment, give it a shot!

-HippieShop

HippieShop.com
United States
9 months using the app
August 1, 2022

This app allows me to successfully create a lasting relationship with my customers with all its features! I highly recommend this app!

undsptdla
United States
9 months using the app
July 26, 2020

Klaviyo is an amazing App.Simply love the automations.Kalviyo is the perfect solution to the ecommerce email marketing.

Rex Buzz
India
9 months using the app