Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

November 9, 2018

This app is so powerful, still learning all of the features, but so far I love the built in Flows for abandoned carts, retargeting, win backs. Love the drag and drop nature of creating your own templates and email campaigns. We started out on the free plan and just upgraded to $25 plan for up to 500 users. I love the fact that Klaviyo has the different billing options instead of being locked in to a super expensive rate we are not quite ready for.

Your Spirit Flow
United States
9 months using the app
July 16, 2015

Excellent quality app. I really like the customization options and creating campaigns is easy. Still getting the hang of "flows" but so far so good. I haven't had to contact support yet (which is a good thing). One of the only things I'd like to see is being able to customize the pop up with a custom image. Other than that, very pleased thus far.

Msscguitar
United States
9 months using the app
July 12, 2021

It AMazing experience so far with klaviyo. The emails presets are great and they provide so much information on how to make sales!

SNATCHED
United States
9 months using the app
August 31, 2020

I signed up just recently and it is easy to make a campaign and manage email lists. Recommended by Steve Chou and it is helping grow my business - Nahari Silks

Nahari Silks
United States
9 months using the app
May 18, 2024

I've tried a few different email / sms / review aps and while they were good, Klaviyo is the best all-in one tool I've found so far. The automated email and segmenting options make it so easy to communicate the right messages to the right customers.

leehouse.co
United States
3 months using the app
April 15, 2024

We migrated from Mailchimp to Klaviyo a month before our BFCM promos. It was very easy to figure things out and utilize all of the help documents from Klaviyo to optimize things in record time. I made it a priority and we were able to migrate much quicker than anticipated. Learning about list cleaning and list warming was all new to me, I had been on Mailchimp for so long that I didn't have visibility to any of that. I cut my list in half simply by scrubbing anybody who had bounced more than 6 times or had not opened or clicked anything for over 2 years. The result was that I actually cut our costs by moving to Klaviyo and ended up with a more effective email list at the end of the day.

Verena Street Coffee Co.
United States
6 months using the app
Klaviyo replied April 24, 2024

Hey there, this amazing news! Thank you for joining Klaviyo and we are very happy everything is going well. If you ever need any help, contact our support team.

December 9, 2020

It's a bit new for me, but I just launched a new campaign and once I learned the tricks, it went great! Keep up the good work!

Third Block Wines
United States
9 months using the app
June 1, 2020

The best email marketing app. The integration is easy, thanks to a smart sending customer is not bombarded by multiple emails. Even the price is a bit high, in the end, it's worth it. Thank you, developers, for this app, which makes our business journey much easier. ✌️

BeeChiic
Slovakia
9 months using the app
July 31, 2018

Absolutely the best email automation for Shopify. Essential!

August Uncommon Tea
United States
9 months using the app
July 4, 2020

A must have for any shopify store period! Once you get over the learning curve you can just sit back and reap the awesome benefit of klaviyo.

Kradle me
United States
9 months using the app