Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 11, 2019

This is a very good app for marketing and following up with customers. It has many features that help me in my email marketing. Thank you

Stylish-Accessories
Egypt
7 months using the app
August 18, 2019

Have just created and sent my 1st email campaign using Klaviyo. Straight forward to use and prepare the email. No issues importing my customer list. very happy so far

The Wellbeing Market
New Zealand
7 months using the app
November 24, 2018

Wonderfully easy, intuitive and effective. The other ESPs like the chimp should be like this. Good work, Klaviyo.

Rob Ryan
United States
7 months using the app
January 10, 2020

This is very good marketing tool. The most complete one I've ever used, and so easy customize everything! Hope i can pay for the upgraded version soon. It's kinda high too my right now. But i liked it at all. Great work

TecnoUtensilios
Brazil
7 months using the app
April 28, 2018

Very practical! sending your email campaigns fully automated is very important to us. I can't do without this application anymore. Congratulations!
https://vmx-running.com/

Veemox
France
7 months using the app
September 26, 2021

Has everything I need, I easy to use and the customer service is great.
You can create several flows and add several conditions to control your campaigns

Bokjeh
United States
7 months using the app
November 12, 2020

This app was exactly what I was looking for. To be able to have complete customization ability can become such an asset when trying to create your own branded templates for email marketing. Love this app so far!

Loved and Beyond
Canada
7 months using the app
February 2, 2024

Lacks important features, but worst of all, my account was compromised. Support made me jump through a ton of hoops to prove it was my account, yet ultimately left my account frozen, with no reply from support.

Lab Lovers
Canada
5 months using the app
Klaviyo replied February 6, 2024

We are sorry to hear about your experience. Someone has reached out to help you with any further steps.

Edited May 29, 2020

Very good job from these developers. Pricing is a bit high but regarding the possibilities it seems worth it.

Golden-cbd-shop
France
7 months using the app
June 4, 2020

the best app for email flows and automatizations, it's very easy to use it and the results are very good

seven peaks online
Spain
7 months using the app