Reviews (2,876)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.
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4 days of working to set up a simple landing page with an email capture form and an automated redirect after submission. Experience so far:
- form editor is terrible
- forms are not responsive across desktop to mobile (and editing for two platforms in the editor is a not usable)
- limited logic capabilities moving through form submission flow
- forms not saving consistently (it has been random for the past several hours)
- forms not saving to designated lists
- backend and admin is really unsophisticated and illogical
- support (email, free plan) is slow, typically get the ticket closed type of support. In fact, in the past 36 hours, I have twice waited 12+ hours for a response and when the responses finally came I was called Nick and Kate (neither are my name) and the answers were not for me. I had to submit a second ticket to get a response to my first one.
I could go one. There is a reason why over 10% of these ratings are 1 star
So frustrating because I am now looking for a new solution to what should have been an easy requirement to solve
We've used Klaviyo for the last 3 years for multiple Magento sites, but have just migrated one of those sites to Shopify. As expected from our experience with Klaviyo over the past 3 years, the process was silky smooth and when support was needed, it was fast and efficient.
Thanks for all your help with our migration
Super facile d'utilisation et support très présent
Savannah H. provides over the top service and really knows her segments. Pleasure to work with.
Thank you so much for this 5 star review. We will make sure Savannah hear this. If you have any more questions or need any assistance you know where to find us.
Danielle M was fantastic at helping today with a few questions I had about our flows.The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!
good service and very nice app
Amazing costumer support!! Fast, knowledgeable and kind. Janelle went above and beyond to help me!!
I've been using Klaviyo since the dark ages of mailchimp and cannot recommend it highly enough. The segmentation and learning capabilities are unparalleled, and I've increased my client's revenue by 3-5x every time we create email campaigns and improve automations.
Very good
Helps with customer gain and easy to use.