Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

November 8, 2024

Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .

idyl
Belgium
Over 4 years using the app
November 18, 2024

Highly recommend
Integrates seamless with Shopify.
Is easy to use and navigate makes it essy to set up all automations you need.

Simple Country Living Shop
Australia
Over 1 year using the app
November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
Edited December 23, 2024

I was upset when some of my stuff was disabled it being partially my fault, although I wasn't fond of the situation Matt W from the support team got in contact with me and resolved my issues in a very timely manner, within 24 hours of my concern it was fixed, Matt did an excellent job in explaining everything very thoroughly even went out of his way sending a video with a voice over going over how to fix my concerns!! I appreciate Matts help a ton! Was very kind and professional and answered all my questions within minutes!!

ONE STRIKE
United States
3 months using the app
Klaviyo replied January 7, 2025

We love hearing this. We will make sure that Matt gets to read this. If you need any other assistance, you know where to find us.

December 26, 2024

Es excelente. Partí sin entender nada, y de a poco todo se hace muy fácil. Muy bueno los Workshop interactivos.

Pijamas Nabil
Chile
2 months using the app
Klaviyo replied January 7, 2025

Muchas gracias!

December 10, 2024

brought in great conversions for my business

Been Diff. Collection
United States
4 months using the app
Klaviyo replied January 7, 2025

We love hearing this!

December 12, 2024

I recommend

Wonder Baby ™
France
4 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 1, 2025

Very good!

Valandio
Netherlands
About 1 month using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

November 25, 2024

Birgt viel Potenzial und ist übersichtlich gestaltet

PURE ACQUA® Wasserfilter
Germany
9 months using the app
November 6, 2024

Possibly the most integrated app with Shopify I've used. The company even sent some of our employees free merch.

We highly suggest using Klaviyo to communicate with customers.

Country Life Natural Foods
United States
Almost 4 years using the app