Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

May 5, 2016

I like Klaviyo, my favorite part about their program is the ability to easily replace the terrible default shopify email templates with nicely designed Klaviyo emails. For me it was Klaviyo vs ActiveCampaign, I loved AC's incredible marketing automation ability, but Klaviyo offers a lot of functionality in that department too and is much easier to use. Ultimately running a successful business is all about user experience and Klaviyo's wins in that category with it's nice email templates.

Arctiq
United States
9 months using the app
January 9, 2019

This is a shocking app.
Don't waste your time.

They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful.

I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal email in it which went to over 1000 addresses. I am absolutely dumbfounded about his terrible this platform is. Clearly developed by tech people who don't have a clue about UX or UI. Shocking.

Other features that don't work properly:

1. Dashboard analytics are always displayed wrong.
2. Live map of campaigns doesn't work.
3. Shopify integration is only one way - waste of time.

Save your money and time - look for something else.

Smooth Sales
Australia
9 months using the app
April 7, 2018

Great email app for Shopify users. Check out our site at www.edgeofmod.com!

Edge Of Mod
United States
9 months using the app
November 29, 2014

This is by far the best e-commerce marketing automation system that I've seen on the market. The online marketing industry has Infusionsoft and the e-commerce industry now has Klaviyo .. it really is a must have for shopify.

MarianoFoods.com
United States
9 months using the app
May 21, 2024

20% extra revenue just from flows.

Tsau Kakao
Estonia
3 months using the app
April 16, 2020

Great App, easy sync and ready to work! This is exactly what I was looking for.
With Klaviyo you set up and sync your Shopify account in 5 minutes and you start sending emails, setting up pop ups and anything else to increase traffic and sales in your store.

prettiandpunk
Mexico
9 months using the app
July 13, 2020

excelente app me a funcionado de maravilla en mi pagina web muy facil de usar y el flow de carritos abandonados me a redituado en mi tienda volviendo a captar nuevos clientes

beauty anissa
Mexico
9 months using the app
July 27, 2021

Best mailing program there is. Many clients that abandoned their cart ordered after receiving a automatic email with us.
Klaviyo has many options for integrations making it a very smart way to inform your customers about recent events about their order. Using RUSH for shipping email integrations.

Lifeheks
Netherlands
9 months using the app
April 11, 2020

This app is great and easy to navigate it helps me so much with marketing and making sales! I'm so glad that I downloaded Klaviyo

Girls Just Wanna Hustle | Clothing & Accessories✨
United States
9 months using the app
March 25, 2020

The best email marketing app for Shopify! Anyone leaving a bad review is just in experienced. This app is easy to comprehend, and you can set up any type of email campaign. Also you can intergrate your current shopify email list and send them as many emils as you want. ALso you can customize your emails and make them look very professional. I HIGHLY SUGGEST this app for anyone looking to generate some more income through the backend! You can increase your revenue by up to 20% with email marketing. This app is the perfect choice trust me I have tryed many apps and this one is the best by far. Also many high level internet marketers, and people who own email marketing buisness's use this app. All in all I love it and its free!

Daily Essentials
United States
9 months using the app