Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

March 2, 2019

This app is very easy to use and it's great so far, just waiting for response per my first campaign. Great Job!

ToddyBee
United States
3 months using the app
October 26, 2023

New to Klaviyo, and so far it's looking great. The support team is top-notch. A big thanks to Karissa, kindly resolved my flow issue in no time.

Colossus
United States
3 months using the app
Edited February 19, 2020

I have used Klaviyo since August of 2019 on Big Commerce, then moved to Shopify Feb 2020 and I did have to reset all the flows and anything that was attached to old account at BC but everything works much smoother here in my new home at Shopify. Thank you Klaviyo for making it easy to use your software/App from Abandoned Cart flows to Campaign Templates.

Coastal Gifts Inc.
United States
3 months using the app
June 28, 2022

I love this platform! Compared to other email and SMS platforms, Klayvio has the best features and is very easy to use.

Ferne Boutique
United States
3 months using the app
August 29, 2023

Klayvio has been our go-to email provider for years! The interface isn't the fastest, but the analytics and ease of use is incredible.

House of Devam
United States
3 months using the app
Klaviyo replied August 31, 2023

Thanks for the review and working with Klaviyo!

January 10, 2023

Great integration with Shopify. User-friendly email/flows builder. Fair pricing. There is always room for improvement on the analytical side: like better integration with Facebook, and Google Ads, so we can see how the customers were acquired, but even without it, Klaviyo is good enough.

Clinical Research Dental
Canada
3 months using the app
August 17, 2018

Love these guys and the product. Far and away the best automatic email service there is.

Seamilk
United States
3 months using the app
December 4, 2019

This app will def. give you more re-targeted orders! I just started using it but I can already tell it will probably give a store 15-20% more sales, easily.

Nerd Boutique Co.
United States
3 months using the app
September 13, 2017

Love this! Specifically designed for eCommerce and it comes with a multitude of awesome templates!

Ashleykaric
United States
3 months using the app
August 6, 2018

Very useful, thank you. It is a very useful app.

Graciousbeauty7
United States
3 months using the app