Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

December 15, 2020

Good, but I wish pricing was more flexible. I'm using it for one single function only, but because I have many subscribers I'm asked to upgrade. I would rather pay for the functions I'm using and not subscribers count.

Derma Roll System
United States
24 days using the app
November 30, 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

MANEPRINT
United States
19 days using the app
November 27, 2019

The best email marketing app I have used to date! Offers so many benefits and customizations. Wish I would've switched over sooner!

Yatir Clothing
United States
23 days using the app
December 30, 2020

SO much more functionality than Mailchimp! This app allows me to set up custom flows that make me feel like I'm connecting with my customers a lot more closely - I would highly recommend for any ecomm store!

Reprise Activewear
United States
23 days using the app
August 15, 2020

This app isn’t a app for someone who looking to have all the work done for them, but it does help and provide a great experience and platform for new and old business. Try it, you will love it

Sunflowr Candle Co.
United States
23 days using the app
March 30, 2019

I Used Klaviyo because me not competitive for create email campaign, is very easy..... i love Klaviyo

Super Deals Shops
United States
22 days using the app
Edited February 11, 2020

I have the basic unpaid membership and it's so bomb. You can make things look exactly how you want! I use them for my email marketing and I love it! You can customize everything about the emails. The only thing I don't like is the branding that comes with the unpaid version. I may upgrade so it isn't that bad.

Tori Luxe Extensions
United States
22 days using the app
May 17, 2019

We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.

Bella & Bow
United Kingdom
22 days using the app
Edited November 3, 2018

I like this app a lot so far. I think email marketing is the #1 most important marketing activity for shops like mine, and this tool seems to have it all, and is very easy to use once you get started.

Juni
United States
21 days using the app
September 18, 2019

So easy to use - wish I had installed this when I set my store up instead of Mailchimp. Great free app.

Bonza Dog Treats
Australia
21 days using the app