Reviews (2,963)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 17, 2018

Love these guys and the product. Far and away the best automatic email service there is.

Seamilk
United States
3 months using the app
December 4, 2019

This app will def. give you more re-targeted orders! I just started using it but I can already tell it will probably give a store 15-20% more sales, easily.

Nerd Boutique Co.
United States
3 months using the app
September 13, 2017

Love this! Specifically designed for eCommerce and it comes with a multitude of awesome templates!

Ashleykaric
United States
3 months using the app
August 6, 2018

Very useful, thank you. It is a very useful app.

Graciousbeauty7
United States
3 months using the app
Edited May 3, 2019

I used this app to send a thank you campaign out to all of my subscribers. I love it, very easy to use. I love the support I have gotten from Klaviyo

sweetdynamik
United States
3 months using the app
June 24, 2022

I have been working in Email Marketing for more than 8 years and I think that Klaviyo is one of the best platforms.

Scholl UK
United Kingdom
3 months using the app
November 24, 2016

Just started with this yesterday. Seems to be a nice app. Takes a little getting used to at setup. Sent out my first email campaign for this holiday season. Let's see what happens.
As I seem to have just over 400 people who I can send emails too, I have sent to about 240 as on the free version I am allowed only 250 emails, I think. Sending to over 250 is chargeable.
Definitely worth a try. Will decide how to proceed after I see the results.

Style N Craft
United States
About 6 years using the app
September 30, 2017

Just installed and got this:

Your account is disabled. More information.
Your account is under review by our Compliance Team. We're sorry for the delay - to make sure all senders have a great experience, we periodically review active accounts. You should hear from us within one business day.

Neomarcus
Canada
About 4 years using the app
September 2, 2016

This is the best app I have used in my store hands down. in 2 weeks i have seen big increase in my email marketing conversions and my recovered carts. The Klaviyo staff has been very helpful, emailing me several times and even calling to check in.

Tiny Tot Trends
United States
3 months using the app
April 2, 2019

very easy transition from mailchimp! id recommend this app over others i have tried! should of started here first and saved my self time

The Fishermans Factory
Canada
3 months using the app