Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 8, 2021

L'application est vraiment complexe à utiliser, trop d'infos, on n'y comprends rien. Je ne sais même pas annuler mon abonnement facilement. Concernant les mails, le design est très limité!

MY LONDON DRESS
France
9 months using the app
October 1, 2015

Klaviyo has worked great for my small business. It was quick and easy to setup and gave me more insight into how my customers shopped on my site. It's free up to 250 contacts so you really have nothing to lose!

Reactor82
United States
9 months using the app
July 21, 2019

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Good Life Trends
Canada
9 months using the app
April 2, 2019

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

I really like the templates and guide me how to set up. Thank you so much

Great Job

GVIEWIN
China
9 months using the app
May 23, 2020

I'm a total noobie when it comes to email marketing and Klaviyo has been so great with helping me learn the basics and I've already made the first sale off of my first flow! Thank you Klaviyo!

Neck Jet
Canada
8 months using the app
August 9, 2019

Even after disconnecting this app, they still bill me. Their instructions for cancelling my account was really hard.

ThisSoundsCool
United States
8 months using the app
November 14, 2017

Great email marketing tool. Lots you can do and great support. Subscribe to our newsletter at www.woofsuits.com to get a sample of what Klaviyo can do :)

Woof Suits
Australia
8 months using the app
July 16, 2021

terrible app, i also unsubscribed and continue receiving emails from them, very frustrating :( grrrrr

Tilba Beauty
Australia
8 months using the app
Klaviyo replied July 16, 2021

Hi there! We'd love to know more about what wasn't working for you with Klaviyo. Our team is reaching out if you're open to sharing more details. They'll also confirm your email address so we can make sure the right email is unsubscribed on our end.

November 22, 2019

Very good app, easy to understand and to work with. I hope it will bring me more revenue in the future.
www.satinerose.com

HorseworldEU
Belgium
8 months using the app
February 26, 2021

So user friendly! I am no tech wiz but Klaviyo makes email marketing so easy. I love their templates and easy to follow instructions. I'm really happy with this app!

Thorn & Raised
United States
8 months using the app