Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 18, 2016

It works incredible an much more simpler than other platforms

Amara Beauty
Mexico
6 months using the app
February 20, 2020

Klaviyo is hands-down the best marketing app. You can add anywhere from 1-30% of sales from this one app. And with such a competitive price. Definitely 5/5 stars

Bald Barbers LLC
Canada
6 months using the app
July 28, 2019

Perfect! I've struggled with email campaigns and flows but Klaviyo has made it so easy to setup. I've literally sat here all day creating emails to get my business running like clockwork.

Posh Candle Co.
United States
6 months using the app
April 15, 2024

Very efficient at getting back to me and helping me solve my issue!

Suzie Jo's
United States
17 days using the app
April 19, 2019

I just started using it and love it so far! Very easy to use, nice templates and great data analysis.

Eco Hilana
United States
6 months using the app
April 15, 2016

Klaviyo is the best email/CRM platform we've ever used and we've used a few! The app makes it easy to sync up with Shopify.

Precisionhydration
United Kingdom
6 months using the app
April 8, 2022

Switched over from MailChimp toward the end of last year. It was a very big undertaking recreating all of our email flows, triggers, and templates - but in the end it was well worth the effort. Now we feel like we have a true CRM + Email + Metrics system that allows us to have a much more holistic view of our store and customer that we didn't have before. The ability to slice and dice data is also leaps and bounds better than MailChimp. Finally, even though doing a migration was a PIA, it also gave us an opportunity to re-look everything and button up trigger/DRIP/automation campaigns and fix issues and make things even better.

Doppeltree
United States
6 months using the app
Edited October 17, 2018

I tried several email marketing apps but this is by far the best. It has everything you need to create a great email marketing strategy.
It has integrations, template, stats and so on...

Spazzuk.com
Italy
6 months using the app
February 13, 2022

Very easy to use and set up. getting started with the flow templates was very easy and works well. Great tool to help increase sales

stryvesupplements
United States
6 months using the app
September 12, 2022

All Emails deliverance is sent to the SPAM folder contacted support and they said that they can't fix the issue.

Stylysh M
United States
6 months using the app