Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited September 6, 2020

The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.

Aktibo Athletics
United States
Over 1 year using the app
June 17, 2016

Incredibly great support. Easy to use app. Would highly recommend.

Alpha Rc Car
United States
Almost 2 years using the app
September 20, 2018

Great support from the team to get set up, and once done it is very easy to manage. It is easy to use and works well for my business.

My Cupcake Toppers
United Kingdom
Almost 2 years using the app
February 7, 2021

Out of all the email platforms out there. Klaviyo is my number r#1 choice. It integrates seamlessly with Shopify. 100% recommend.

Shop Bits & Pieces
Australia
21 days using the app
February 5, 2020

great app. I recently started to use it. I think it is gonna be a killer app. So far great email tool

Northlord
Greece
21 days using the app
May 5, 2021

love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.

Brandon Lee Cook
United States
Over 1 year using the app
April 3, 2019

Great app would recommend to everyone needing a centralized email marketing platform. I use it every day and it is a great e-business tool.

FLY³
Canada
Almost 2 years using the app
October 8, 2015

Great email marketing app. Saves lots of time with many automations for abandoned carts, follow up emails to first time customers, emails requesting feedback, and more! Also has the ability to schedule the date and time that emails are sent. The only negative is the support. There is no direct contact support by chat or phone, you have to email them for help. They do answer the emails within 24 hours.

Cutcardstock
United States
Almost 2 years using the app
July 29, 2020

I have some difficulties with certain things, but overall Klayvio is really easy to use and their customer support is quite responsive.

Royal Truck Accessories
United States
Over 1 year using the app
November 18, 2019

I have only recently started to use the Klaviyo app but I am impressed how they give small businesses the opportunity to grow by starting on a free plan.

Wear Your Mantra Designs
United Kingdom
Almost 2 years using the app