Reviews (3,160)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited September 27, 2018

Klaviyo is the app to use for all your email marketing, straight forward and easy to use. It give you real data to see how well your campaign is doing.

The Skull Place - Where you Can Find High Quality Skull Products
United States
5 months using the app
July 3, 2018

the best tools for your emails

Niashopping
Belgium
5 months using the app
Edited January 7, 2015

Klaviyo is such a great app for Ecommerce platform! So easy, fast and reliable to use. I highly prefer this to other developers out there. I gave five stars for this. Thank you klaviyo for making the problem so easy to solve. The support team is such a great individual anyway.

More power! More success in the future Team Klaviyo! God bless you guys!

-Mark Deanil(Clubwest.com.ph)

Club West
Philippines
5 months using the app
September 22, 2021

I was nervous about switching my email over to Klavijo abut it worked without a hitch and love using it. Glad I converted!

nakedpastor
Canada
5 months using the app
January 20, 2025

My first app for email marketing and I love it!!! Recommended

Omayra Astacio
United States
January 20, 2025

Really loving the new tools that make segmenting audiences and follow-up emails easier!

Julie Carobini
United States
Klaviyo replied January 21, 2025

Thanks for the 5 stars! We're happy to hear you're liking the new tools!

January 21, 2025

Probably the best Email and SMS tool for any e-commerce store!

SafeStyle Eyewear
Australia
January 21, 2025

Been using Klaviyo since the very start of the business in 2021. Now, with a change of pricing policy will be forced to move to another service. Absolute scam of charging $1k+ for "active" profiles that I'm not even sending emails to.

roomtery
United States
November 15, 2023

I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!

HYGR
Malaysia
5 months using the app
January 20, 2025

Ease of Use 10/10

modcup coffee
United States
Klaviyo replied January 21, 2025

Thanks so much for your 5-star review!